Provident's Continuing Commitment to Serve: COVID-19 Update

Valued Partner,

We have all been impacted by Covid-19 through social distancing, shelter in place orders and sadly for some, illness.  We hope this communication finds you, your employees and your families safe and healthy.  At Provident we continue to monitor the progress our nation and world has made in its fight against Covid and its impact on your businesses.  Our commitment to you is unchanged – we will continue to do everything in our power to support you.

Your Team,

We have found many of you working from home and adjusting to the new norm of remote operations.  We applaud your flexibility and how well you have adapted to the changes in how you deliver your products and services.  We continue to recommend you follow the recommendations of your local governments and health agencies.  With the curve flattened and many shelter-in-place orders expiring, it is vital that you be diligent in your social distancing and sanitation practices.and where possible.

Our Commitment

Many of you have applied, and some gratefully have been approved and funded, for Payroll Protection Plan funds.  For both those that received PPP funds and those that did not, you have burdens on your finances completely outside your control related to Covid-19.  Considering those burdens, we at Provident are extending our cost savings through the end of 2020.

Transfer Funding Fees

ACH – $1
Wire - $30.00

Our Team

We successfully executed our remote work protocols in March.  While we were confident in our ability to perform and continue our high levels of service, we could not have anticipated how well our team has responded to adversity.  From our “good morning” email string to constant email, text and phone contact we have been able to seamlessly execute our mission – service.  We could not be prouder of their response and delivery.  We highly encourage you to reach out with any and every concern you have – we are ready to assist.

While Covid-19 is certainly providing challenges – whether our health, social connection or economically – our nation and the world will recover and be stronger for what we learned.  You are why Provident exists and we are here to serve you.

Best Regards,
Talley Clower